We endeavour to provide fresh and high-quality products, but we recognise that problems may occur. Our return and exchange policy are as follows-

Returns and Exchange Conditions

Products may only be returned or exchanged if:

• Damage occurred during delivery
• Incorrect (e.g., incorrect item delivered).
• Poor quality or spoilage.

  Returns or exchanges are only accepted within 24 hours of delivery.

Ineligible Items

• Products mishandled, improperly stored, or consumed partially after delivery are not eligible.
• Requests beyond the 24-hour window will not be accepted.

How to Initiate a Return or Exchange

• Contact our customer support team via the app or helpline.
• Share order details and provide photos of the product showing the issue.

Resolution Process

• Our team will review your request and verify the issue.
• Once approved, a replacement will be delivered, or a refund will be initiated.

Additional Terms

• Exchanges are subject to product availability.
• In case of refunds, only the product price will be refunded; delivery charges (if any) are non-refundable.