We understand that plans change, and we strive to make cancellations and refunds as easy as possible.

Cancellation Policy
• You can cancel your order before it is shipped.
• Orders that have already been shipped cannot be cancelled.

Refund Policy
• Refunds are issued for orders that are cancelled before shipment.
• Products returned owing to verified faults (damage, spoilage, or incorrect item).
• Refunds are not available for items cancelled after shipment or due to consumer carelessness.

Refund Processing
• Approved refunds will be processed within 5-7 business days and reimbursed to the original payment method.

How to Cancel or Request a Refund
• To cancel/refund your order, log in to the app, go to order history, and select the option.
• Contact customer care.

Cancellation by Us
• Orders may be cancelled owing to supply shortages.
• If the customer provides an incorrect address or contact information, a full refund will be issued.

Customer Support
We’re here to help you with any problems or questions.
Helpline number [________]
Contact: support@kanyakab2b.com.
Customer service hours are 9AM to 10PM.
Thank you for selecting Bharaliaporia Kanyaka Bahumukhi Pam. We are committed to providing fresh, high-quality items and excellent service.